On the way to the airport – something went “Ding.”
It happened again on the way back.
Two weeks later the letter arrived.
The tone went as such:
You haven’t paid the toll, Micky.
There’s a penalty now, Micky.
Pay 12 Euros Micky or some awful things will happen.
They even had a list of places and methods on how to give them money.
The first one was in “Participating Payzone Outlets.”
I took a picture of the letter and brought it to the nearest Payzone.
“Yes.” Said the man behind the counter. “We can do this. What is your reg?”
I gave him my Reg.
“Great.” He said: ‘And how are you paying?’
“With my phone – Android Pay.”
“Wonderful.’ He said. “And can you pass me the letter?’
‘I have a picture of it.’
“Oooomp…” He said. ‘You need a physical copy, for the barcode. We can’t do this here. Have you tried just doing it online?’
‘No. But I will now.’
Later online. A big flashing symbol said “Click here to a Pay Penalty Now.’
So I clicked that. Then they asked me for the Journey Reference Number.
And I put that in.
And they came up with a lovely picture of my car and number plate.
And that was it. No option to Pay. No option to go forward, or back, or click anything else. just a picture of car and number plate.
By now, the letter was in Mayo and I was in Westmeath.
So I rang the Oul Fella and asked him to bring it physically to the Payzone and get it sorted. Half hour later he rang and said: ‘They won’t accept it.’
‘It comes up as: ERROR. And that’s all they said. They suggested doing it online?’
‘Tried that – won’t work.’
‘You could always ring them?’
Later on the phone, an automated voice gave me the option to Press 2 to Pay a Penalty.
So I pressed 2.
She asked me then for the Journey Reference Number.
So I put that in.
Then she said she’d transfer me to a customer service agent.
Then there was ringing and then another robotic voice said: ‘I’m sorry, we’re having difficulty. Please try again later.’
Tried later. Same.
Tried later. Same.
Eventually someone said: ‘They have an App! Have you tried downloading it? That’s probably all you need to do.’
So I found the App.
Hit Download and a message popped up saying: ‘Your Device is Incompatible with this APP.’
So there was no hope for the App either.
Went to Twitter. Asked them there.
Nothing back .
Went to the contact form on the site.
Asked them there.
And now it’s too late. The deadline is gone by and some awful things are going to happen.